About
Diego Zapata, and why 360 Home Improvement covers five trades instead of one.
10 years in air conditioning, based in Cooper City, working across Broward County.
How this ended up covering the whole house
Air conditioning came first. 10 years of it, licensed, in a county where a system runs nearly every day of the year and a failure in August is not something a family can wait a week on.
The rest followed from the work itself. An AC call is already a plumbing call: the condensate line is a drain, and it is the single most common failure in South Florida. It is already an electrical call, because of the disconnect, the contactor and the dedicated circuit. And an air handler is a machine with a motor and a control board, which is the same thing a washer or a refrigerator is.
After enough years of standing in a kitchen being asked whether the range hookup, the leaking hose bibb and the hole the leak left in the ceiling could also be handled, the answer became yes. That is what 360 Home Improvement is.
One name on the work
Diego Zapata answers the phone, does the diagnosis, does the repair and stands behind it. There is no dispatcher deciding which subcontractor is free, and no crew that has never seen your house arriving to guess at what the last one did.
Homes here get looked after for years, not for one invoice. Knowing that the air handler in this house is the one that was replaced two summers ago, and which drain line has given trouble before, is worth more on the second call than any script.

How the work gets done
The diagnosis comes with a number
You hear what is wrong and what it costs in the same sentence. Nothing gets replaced on the assumption you would have said yes.
Repair before replace, when repair is honest
A capacitor is a capacitor. But a fifteen-year-old system with a leaking coil does not get a thousand-dollar bandage. You get told what the real choice is.
The list gets finished
If the AC visit turns up a bad angle stop and a dead outlet, those get handled in the same visit rather than becoming two more phone calls.
Some jobs belong to a specialist
Structural work, and anything that requires a license not held here, gets said out loud at the diagnosis. Free, before you have spent anything.
What that covers
01Air Conditioning & Heating
Ten years in HVAC. Diagnostics, repairs, seasonal maintenance and replacements on split systems, air handlers and mini-splits.
See what that covers
02Plumbing
Leaks, clogs, fixtures, water heaters and repipes. The everyday plumbing that keeps a house running, handled by the same person who services your AC.
See what that covers
03Electrical
Outlets, switches, fixtures, dedicated circuits, breaker and panel work, plus the surge protection that matters through a Florida storm season.
See what that covers
04Appliance Repair
Refrigerators, washers, dryers, ranges and dishwashers. Diagnosed, repaired where repair makes sense, and replaced properly when it does not.
See what that covers
05Handyman & Home Repairs
The punch list that would otherwise take four contractors and four scheduling windows, patched, painted, hung, sealed and finished in one visit.
See what that covers06
Not sure which one it is?
Describe what the house is doing. Working that out is the job, and for a new customer it costs nothing.
Call (305) 360-0233
Something in the house stopped working?
Call and describe it. If you have not used 360 Home Improvement before, the first service call is free. You get the diagnosis and the price before anything is touched.